Privacy policy

Last updated: 13 November 2026

This policy explains what personal information Leader Pro Ltd collects through leaderpro.co.uk, why we collect it and what we do with it.

Who we are

Leader Pro Ltd is the data controller for personal information collected through this website.

Leader Pro Ltd
Unit 20 Block B, Evans Business Centre
Lakesview International Business Park
Hersden, Canterbury CT3 4AL

Company number 17308472, registered in England and Wales
VAT number GB 523 6076 04
Email: info@leaderpro.co.uk
Phone: 0800 222 9069

Each of our stores has its own website and its own privacy policy. This policy covers leaderpro.co.uk only.

What we collect

When you send an enquiry. The enquiry form asks for your name, an email address or phone number, your message, and which of our businesses the enquiry is about. We receive whatever you choose to write in the message.

When you visit the site. Like almost every website, the server that hosts this site keeps a log of requests. A log entry holds your IP address, the date and time, the page requested and the type of browser used. To stop the enquiry form being abused, the site also keeps a scrambled record of your IP address for up to one hour after you send an enquiry. It is used only to count how many enquiries have come from the same place.

We do not ask for payment details, and you cannot create an account on this site.

What we use it for

We use the details in your enquiry to reply to you and to deal with what you asked about, for example opening a trade account or answering a question about an order.

We use server logs to keep the site secure and working.

We do not use your details for marketing, and we do not add you to a mailing list.

Our lawful basis

Under the UK General Data Protection Regulation we rely on:

• Legitimate interests, to answer enquiries sent to us and to keep the website secure.
• Steps before a contract, where you ask us for a quote or to open a trade account.
• Legal obligation, where the law requires us to keep or disclose information.

Who sees your enquiry

Your enquiry is sent by email to the team at the business you picked, and a copy goes to Leader Pro head office.

Power Generators, Leader Pro Scaffold Towers and Material Handling are run by Leader Pro Ltd. Three of the businesses listed on this site are run by separate companies. If your enquiry is about one of them, we pass it to that company so that it can reply:

• ProEquip UK is run by ProEquip UK Ltd.
• Control BMX is run by Control BMX Limited.
• Instantly Legal is run by Instantly Legal Ltd.

Companies that help us run the site

• Freeola provides our email. Your enquiry is delivered through and stored in mailboxes it hosts.
• Hostinger hosts the website and keeps the server logs.

They act on our instructions and may not use your information for their own purposes.

We may also share information with our professional advisers, or with a regulator or the police where the law requires it.

We never sell or rent personal information to anyone.

Cookies

This website does not set cookies and does not use analytics or advertising trackers. See our cookie policy.

How long we keep it

Enquiries are kept in our mailboxes for as long as we need them to deal with your request, and normally for no more than 3 years. Server logs are kept for a short period by our web host and then deleted.

If your enquiry leads to an order or a trade account with one of our stores, that store's own privacy policy applies to the information it holds.

Where your information is held

Our email and website providers hold information in the United Kingdom or the European Economic Area. If that changes, we will make sure the safeguards required by UK data protection law are in place.

Security

The website uses an encrypted connection (HTTPS). Enquiries are not stored on the website itself. Access to our mailboxes is limited to the staff who need it.

No way of sending information over the internet is completely secure. If you would rather not use the form, call us on 0800 222 9069.

Your rights

You have the right to:

• ask for a copy of the personal information we hold about you
• ask us to correct information that is wrong
• ask us to delete your information
• ask us to restrict how we use it, or object to our using it
• ask for your information in a form you can pass to another organisation

To use any of these rights, email info@leaderpro.co.uk or write to us at the address above. We will reply within one month.

Links to our stores

This site links to the websites of our stores. Each has its own privacy policy, which applies as soon as you follow the link.

Changes to this policy

When we change this policy we publish the new version on this page and change the date at the top.

Complaints

If you are unhappy with how we have handled your information, please tell us first so that we can put it right. You also have the right to complain to the Information Commissioner's Office.

Information Commissioner's Office
Website: https://ico.org.uk
Phone: 0303 123 1113